At times we are out of stock on
particular items
By allowing us to substitute items we can fill your order faster
Example
#1:
Customer orders a YUASA NP127 12V 7A.h. battery, we are out of stock. We
have an ELK 1280 12V 8 A.h battery in stock. If the customer requested
substitution, they now would receive the larger battery at the same price.
Example #2:
Customer orders 10 BROWN Ademco
940 Surface mount magnetic contacts, we are out of stock. We
have 5 BROWN and 5 WHITE in stock. If the customer requested
substitution they would now receive 5 BROWN and 5 WHITE contacts.
Example # 3:
Customer orders 500' of 22/4 stranded burglar alarm wire in WHITE. We have
GRAY in stock. If the customer
requested substitution they would now receive the GRAY.
Substitutions will be made only if you
check the "YES" option button
on your
Web
Order Form as shown below.
OK to substitute items?
YESNO
If the option button IS NOT
checked, we will not substitute
you may incur additional shipping charges as well as delays in your order